Terms and Conditions

NXTLY Terms & Conditions

Last Updated: August 22, 2026

Welcome to NXTLY. These Terms & Conditions ("Terms") govern your use of the NXTLY website and your purchase of products through our online store.

By accessing our website, creating an account, or purchasing a product from NXTLY, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. About NXTLY

NXTLY is an online store operated in the United States.

For questions, concerns, or customer support, please contact:

Email: ethanogunyemi108@gmail.com

2. Eligibility

You must be legally capable of entering into a binding agreement to purchase products from our store.

If you are under the age required to make purchases in your jurisdiction, you may only use our website with the involvement and permission of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, colors, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to:

Correct errors or inaccuracies.
Update product information.
Change product prices at any time.
Limit quantities available for purchase.
Discontinue products.
Refuse or cancel an order when necessary.

If we cancel an order after payment has been received, we will provide an appropriate refund.

4. Orders

Placing an order through NXTLY constitutes an offer to purchase the selected products.

After placing an order, you should receive an order confirmation. An order confirmation does not necessarily mean that NXTLY has accepted your order.

We reserve the right to refuse, cancel, or limit any order for reasons including:

Product availability.
Pricing or listing errors.
Suspected fraudulent activity.
Incorrect customer information.
Shipping restrictions.
Unusual or excessive purchasing activity.
Other legitimate business reasons.

If we cancel an order that has already been paid for, we will refund the amount paid for the cancelled portion of the order.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete payment and billing information when placing an order.

Payments are processed through the payment methods made available at checkout. NXTLY does not intentionally retain complete payment-card information that is processed by third-party payment providers.

Taxes, duties, customs charges, or other fees may apply depending on your location and the product purchased.

6. Shipping

NXTLY ships internationally.

Shipping costs and estimated delivery times will be displayed at checkout when available.

Delivery times are estimates and may be affected by circumstances outside our control, including:

Carrier delays.
Customs processing.
Weather.
Natural disasters.
Government restrictions.
International shipping disruptions.
Incorrect or incomplete shipping information.
Other events beyond our reasonable control.

Customers are responsible for providing a correct shipping address.

For international orders, the customer may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

NXTLY is not responsible for delays caused by customs or government agencies.

We will not intentionally advertise a shipping time that we do not have a reasonable basis to meet. If we are unable to ship an order within the applicable promised timeframe, we will provide the customer with the options required by applicable law, which may include cancellation and a prompt refund.

7. Returns and Refunds

We want customers to be satisfied with their purchases.

Unless a product listing states otherwise, eligible products may be returned within 30 days of delivery.

To qualify for a return, the item generally must:

Be returned within 30 days of delivery.
Be unused and in its original condition.
Include original packaging when reasonably applicable.
Include accessories, manuals, tags, or other materials that came with the product when reasonably applicable.
Not be damaged because of misuse, abuse, or improper handling.

Certain products may be excluded from returns when appropriate, including products that are:

Personalized or custom-made.
Perishable.
Intimate or sanitary goods where a return would be inappropriate.
Digital products that have been downloaded or accessed, where permitted by applicable law.
Gift cards.
Final-sale products clearly identified as non-returnable.
Other products identified as non-returnable on their product page.

How to Request a Return

Before sending an item back, contact us at:

ethanogunyemi108@gmail.com

Please include your order number, the item you want to return, and the reason for the return.

Do not send a return to an address unless NXTLY has provided return instructions.

Refunds

Once we receive and inspect an eligible returned item, we will determine whether the return qualifies for a refund.

Approved refunds will generally be issued to the original payment method.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Unless required by law or otherwise stated by NXTLY, original shipping charges are generally non-refundable.

Customers are generally responsible for return shipping costs when returning an item because they changed their mind, ordered the wrong item, or no longer want the product.

If the item is defective, damaged when received, incorrect, or otherwise not as described, NXTLY may provide a replacement, refund, or other appropriate remedy and may cover reasonable return shipping costs.

Nothing in this policy limits any rights you may have under applicable consumer-protection laws.

8. Damaged, Defective, or Incorrect Orders

Please contact us as soon as reasonably possible if your order:

Arrives damaged.
Contains the wrong product.
Is missing an item.
Has a manufacturing defect.
Does not match the product description in a material way.

We may request photographs, videos, or other information to help investigate the issue.

Depending on the circumstances, we may offer a replacement, refund, exchange, or another appropriate solution.

9. Order Cancellation

You may contact us as soon as possible after placing an order to request cancellation.

Because orders may be processed quickly, we cannot guarantee that a cancellation request can be completed before shipment.

If an order has already shipped, you may need to follow our return procedure instead.

10. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose.
To commit fraud or facilitate fraudulent transactions.
To impersonate another person or business.
To provide false or misleading information.
To interfere with the operation or security of our website.
To attempt unauthorized access to our systems.
To introduce viruses, malware, or other harmful code.
To scrape, copy, or reproduce our website or content without permission.
To abuse promotions, discounts, coupons, or referral programs.
To place orders using stolen or unauthorized payment information.
To engage in activity that could damage NXTLY, its customers, or its service providers.

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.

11. Intellectual Property

Unless otherwise stated, the NXTLY website and its content—including logos, branding, graphics, text, photographs, product descriptions, designs, and other materials—belong to NXTLY or its licensors.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without written permission.

12. Third-Party Services

Our store may use third-party services, including payment processors, shipping carriers, analytics providers, advertising platforms, and other service providers.

Your use of third-party services may be subject to those providers' own terms and policies.

NXTLY is not responsible for the independent actions, policies, or practices of third-party services.

13. Accuracy of Information

We attempt to keep our website accurate and up to date, but we do not guarantee that all information will always be complete, current, or error-free.

If an error affects an order, including an obvious pricing or product-description error, we reserve the right to correct the error and, when appropriate, cancel the affected order and issue a refund.

14. Limitation of Liability

To the maximum extent permitted by applicable law, NXTLY will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

NXTLY will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, terrorism, government actions, labor disputes, transportation disruptions, internet outages, supply-chain disruptions, or other extraordinary events.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

17. Governing Law

These Terms will be governed by the applicable laws of the United States and, where applicable, the state in which NXTLY is legally organized, without regard to conflict-of-law principles.

Nothing in these Terms is intended to remove consumer rights that cannot legally be waived.

18. Contact Us

If you have questions about these Terms, your order, returns, refunds, or any other issue, contact:

NXTLY

Email: ethanogunyemi108@gmail.com

Refund & Return Policy

Last Updated: August 22, 2026

NXTLY offers a 30-day return period for eligible products.

You have 30 days from the date your order is delivered to contact us about a return.

Return Requirements

Returned products should be:

Unused.
In their original condition.
In original packaging when reasonably applicable.
Complete with included accessories and materials when reasonably applicable.
Free from damage caused by misuse or improper handling.

Products that do not meet these requirements may be refused or may receive a partial refund where permitted by applicable law.

Non-Returnable Products

Some products may not be eligible for return, including:

Personalized or custom products.
Perishable products.
Certain hygiene or sanitary products.
Downloaded or accessed digital products where permitted by law.
Gift cards.
Products marked "Final Sale."
Other products specifically identified as non-returnable.

Defective or Damaged Products

If your order arrives damaged, defective, incorrect, or materially different from its description, contact us at ethanogunyemi108@gmail.com as soon as possible.

Please include your order number and photographs or other evidence of the issue when appropriate.

Depending on the situation, we may offer a replacement, exchange, refund, or another appropriate remedy.

Return Shipping

For returns due to a change of mind, incorrect selection, or similar reasons, the customer is generally responsible for return shipping costs.

If NXTLY sent the wrong item or the item arrived defective or damaged, we may provide a prepaid return method or reimburse reasonable return shipping costs where appropriate.